Privacy Policy

Last updated: 01.01.2026

Cosmeluxe Pty Ltd trading as Saela (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in a transparent and responsible way.

This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal information we collect

We may collect personal information including, but not limited to:

Name
Email address
Business or clinic name
Information you provide through forms, enquiries, or subscriptions
Website usage data (such as pages visited and interactions)

We only collect personal information that is reasonably necessary for our business activities.

2. How we collect personal information

We collect personal information when you:

Subscribe to our mailing list or waitlist
Submit a contact or enquiry form
Register interest as a clinic partner
Interact with our website, emails, or content

We may also collect information automatically through cookies and analytics tools to improve website performance and user experience.

3. How we use your information

We may use your personal information to:

Communicate with you about Saela, including updates and launch information
Respond to enquiries or requests
Manage clinic interest and partnership enquiries
Improve our website, content, and services
Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Email communications

If you subscribe to our mailing list, we may send you emails relating to:

Product updates
Brand news
Launch announcements
Clinic or partnership information

You can unsubscribe at any time using the link included in our emails.

5. Disclosure of personal information

We may disclose personal information to trusted third-party service providers who assist us in operating our website and communications, including:

Website hosting platforms
Email marketing and CRM providers
Analytics services

These providers are required to handle your information securely and only for authorised purposes.

6. Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Personal information is stored securely using reputable platforms and systems. However, no method of transmission over the internet is completely secure.

7. Access and correction

You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate or out of date.

Requests can be made by contacting us using the details below.

8. Cookies and analytics

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic.

You can choose to disable cookies through your browser settings, however this may affect website functionality.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us via our website contact form.

Your privacy matters to us. We only collect information necessary to communicate with you and never sell your data.