Terms of service

Last updated: 01.01.2026

These Terms & Conditions (“Terms”) govern your access to and use of the Saela website (the “Website”), operated by Cosmeluxe Pty Ltd (“we”, “us”, “our”).

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. General information

The Website is provided for general informational purposes, including brand information, editorial content, and the ability to register interest in Saela products, updates, or clinic partnerships.

At this stage, products may not be available for purchase directly through the Website.

2. Use of the Website

You agree to use the Website for lawful purposes only and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use of the Website.

You must not:

use the Website in any way that is unlawful, fraudulent, or harmful
attempt to gain unauthorised access to the Website or its systems
misuse or interfere with the Website’s functionality

3. Intellectual property

All content on this Website, including text, images, branding, logos, designs, and written materials, is owned by or licensed to Cosmeluxe Pty Ltd unless otherwise stated.

You may view, download, and print content for personal, non-commercial use only.
You must not reproduce, distribute, modify, or use any content for commercial purposes without prior written permission.

4. Accuracy of information

We take reasonable care to ensure the information on this Website is accurate and up to date. However, we do not guarantee that all content is complete, current, or free from errors.

Information provided on this Website is not intended to replace professional advice, including medical or dermatological advice.

5. Health and skincare information disclaimer

Any skincare-related information provided on the Website is for general educational purposes only.

Individual skin conditions vary, and results may differ. We recommend consulting a qualified skincare professional or healthcare provider before starting any new skincare regimen or treatment.

6. Submissions and enquiries

When you submit information via a contact form, waitlist, or clinic enquiry form, you confirm that the information provided is accurate and that you are authorised to provide it.

Submission of a form does not create a binding agreement, partnership, or obligation on either party.

7. Clinic partnerships

Expressions of interest in clinic partnerships are subject to review and approval by Cosmeluxe Pty Ltd.

We reserve the right to accept or decline clinic applications at our discretion and without obligation to provide reasons.

8. Third-party links

The Website may contain links to third-party websites or services. These links are provided for convenience only.

We do not control and are not responsible for the content, policies, or practices of third-party websites.

9. Limitation of liability

To the maximum extent permitted by law, Cosmeluxe Pty Ltd will not be liable for any loss or damage arising from your use of, or reliance on, the Website or its content.

Nothing in these Terms limits any rights you may have under Australian Consumer Law that cannot be excluded.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect and handle personal information.

11. Changes to these Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting to the Website.

Your continued use of the Website constitutes acceptance of the updated Terms.

12. Governing law

These Terms are governed by the laws of Western Australia, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of that state.

13. Contact

If you have any questions about these Terms & Conditions, please contact us via the Website contact form.